Business and Management

Business and Administration NVQ Level 3 Work-based

In Brief

Start Date / Duration

There are various start dates throughout the year and runs for 52 weeks.

Entry requirements

You must be working or volunteering in an administrative role.

NVQs work by testing your abilities in the workplace. To complete an NVQ you need to prove that you can do certain work-related tasks. NVQs are assessed in a combination of ways: By portfolio – you build up evidence of what you’ve done at work; and by observation – an assessor watches you work and checks that you can do the tasks.

Candidates produce evidence to prove they have the competence to meet the NVQ standards. Assessors sign off units when the candidates are ready. The assessor tests candidates’ knowledge, understanding and work-based performance to make sure they can demonstrate competence in the workplace.

Candidates compare their performance with the standards as they learn. They look at what they have achieved, how much they still need to do and how they should go about it, until they are assessed as competent for a unit or a whole NVQ. The system is right for candidates who already have skills and want to increase them, but also for those who are starting from the beginning. As the system is so flexible, new ways of learning can be used immediately.

You will achieve

NVQ Level 3 in Business Administration

Last updated: 29th March 2019

Course overview

The qualification assesses your abilities to carry out a range of administrative tasks and recognises your achievements in a way that is relevant to your work.

Course content

You will have an assessor who will work closely with you, often visiting you in your workplace. They will also keep in touch with you via email, telephone and drop-in workshops.

You will produce a portfolio of evidence to demonstrate your competence in working in an administrative role. The portfolio can be presented as a traditional paper based file or as an electronic file using the Onefile e-portfolio.

Total Credit Value of qualification:
Minimum 58 credits (at least 40 credits must be from Level 3 units or above)
27 credits must be completed from Mandatory Units
13 credits minimum must be completed from Group A Optional Units
3 credits minimum, 10 credits maximum must be completed from Group B Optional Units
3 credits minimum, 8 credits maximum must be completed from Group C Optional Units
Mandatory Units
27 credits
Unit number Unit title Credit level Credit value
 301 Communicate in a business environment 3 4
 688 Principles of business communication and information 3 4
 689 Principles of administration 3 6
 690 Principles of business 3 10
 345 Manage personal and professional development 3 3
Group A Optional Units
13 credits minimum 
Unit number Unit title Credit level Credit value
 202 Produce business documents 2 3
 204 Store and retrieve information 2 4
 205 Produce minutes of meetings 2 3
 206 Handle mail 2 3
 208 Prepare notes from text using touch typing 2 4
 209 Prepare text from shorthand 2 6
 210 Prepare text from recorded audio instruction 2 4
 213 Maintain and issue stationery and supplies 2 3
 215 Contribute to the organisation of an event 2 3
 216 Organise business travel or accommodation 2 4
 217 Provide administrative support for meetings 2 4
 218 Administer human resource records 2 3
 219 Administer the recruitment and selection process 2 3
 220 Administer parking dispensations 2 3
 221 Administer finance 2 4
 223 Buddy a colleague to develop their skills 2 3
 302 Contribute to the improvement of business performance 3 6
 303 Negotiate in a business environment 3 4
 304 Develop a presentation 3 3
 305 Deliver a presentation 3 3
 306 Create bespoke business documents 3 4
 307 Contribute to the development and implementation of an information system 3 6
 308 Monitor information systems 3 8
 309 Evaluate the provision of business travel and accommodation 3 5
 310 Provide administrative support in schools 3 5
 311 Administer parking and traffic challenges, representations and civil parking appeals 3 5
 312 Administer statutory parking and traffic appeals 3 6
 313 Administer parking and traffice debt recovery 3 5
 314 Administer legal files 3 5
 315 Build legal case files 3 5
 316 Manage legal case files 3 5
 321 Manage an office facility 3 4
 322 Analyse and present business data 3 6
 405 Support environmental sustainability in a business environment 4 4
 406 Resolve administrative problems 4 6
 407 Prepare specifications for contracts 4 4
Group B Optional Units
3 credits minimum, 10 credits maximum
Unit number Unit title Credit level Credit value
 323 Organise and deliver customer service 3 5
 325 Resolve customers’s complaints 3 4
 327 Bespoke software 3 4
 328 Spreadsheet software 3 6
 332 Promote equality. diversity and inclusion in the workplace 3 3
 333 Manage team performance 3 4
 334 Manage individuals’ performance 3 4
 335 Manage individuals’ development in the workplace 3 3
 336 Chair and lead meetings 3 3
 338 Encourage innovation 3 4
 340 Procure products and/or services 3 5
 341 Implement change 3 5
 342 Implement and maintain business continuity plans and processes 3 4
 344** Participate in a project 3 3
 347 Using email 3 3
 348 Database software 3 6
 349 Presentation software 3 6
 351 Word processing software 3 6
 352 Website software 3 5
 410 Develop and maintain professional networks 4 3
 411 Develop and implement an operational plan 4 5
 415 Manage physical resources 4 4
 416 Prepare for and support quality audits 4 3
 418 Manage a budget 4 4
 419** Manage a project 4 7
 420 Manage business risk 4 6
 422 Recruitment, selection and induction practice 4 6
Group C Optional Units
3 credits minimum, 8 credits maximum
Unit number Unit title Credit level Credit value
 694 Understand the customer service environment 3 5
 326 Principles of digital marketing and research 3 7
 329 Principles of marketing stakeholder relationships 3 3
 330 Principles of marketing research 3 5
 337 Principles of leadership and management 3 8
 346 Principles of Social Media within a business 3 6
 350 Principles of marketing and evaluation 3 7

 

How will I be assessed?

Continuous assessment of evidence produced and accompanying written reports.

What equipment will I need?

You will be required to provide paper, writing materials, A4 ring binder file, extra wide dividers and clear plastic wallets.

Where will I study?

You will study in your place of work.

What can I do next?

On successful completion of the programme you may wish to progress onto Business Administration NVQ Level 4. You can also alternatively seek employment as a receptionist, clerical assistant or administrator.

How much does the course cost?

Course fees: £895 full fee payable.

Extra information

Full Fee Payable

If the course is listed as full fee payable, you will have to pay for the course.

Contact the Information Unit

For further information please contact our friendly Information Team on +44 (0)1226 216 123 or email info@barnsley.ac.uk

Additional Learning Support

Our Additional Learning Support team can provide you with the support you need. Please contact them on +44 (0)1226 216 769.

Disclaimer

Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.

Business and Administration NVQ Level 3 Work-based