Health, Science and Social Care Professions

Healthcare Support Worker Level 2 Apprenticeship

In Brief

Start Date / Duration

You can start an Apprenticeship at any point during the year. The course will take 12-18 months to complete.

Entry requirements
  • Functional or Key skills Level 1 or above or GCSEs at grade A*-C [1-4], in English and maths is desirable but not essential.
  • Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship.
  • You will need to find an employer to employ you as an apprentice. Please see our Apprenticeship vacancies
You will achieve

You will achieve Level 2 Apprenticeship Standard in Healthcare Support.

Last updated: 3rd May 2019

Course overview

Healthcare Support Workers play a vital part in the smooth running of healthcare services. Individuals undertaking this apprenticeship standard work as a part of a team providing high quality and compassionate care to individuals. The Healthcare Support Workers out well defined routine clinical duties such as monitoring conditions, provides help with food and drink, makes beds, infection control and prepares individuals for healthcare activities.  The Healthcare Support Workers works as part of a team and always acts with the limit of the role competence.
The behaviours demonstrated with the role should include your ability to treat people with dignity, respecting individual’s diversity, beliefs, culture, values, needs, privacy and preferences; show respect and empathy for those you work with; have the courage to challenge areas of concern and work to best practice; be adaptable, reliable and consistent; show discretion; show resilience and self-awareness.

Click here for further information regarding the Standard Apprenticeship.


Course content

You must complete the 15 induction standards as set out in the ‘Care Certificate’ which forms part of your mandatory induction which is delivered in the workplace by your employer.

You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.

Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity.

You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner. You will be able to work in a range of healthcare settings. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.

You will study:

  • Communication skills
  • Health intervention
  • Dementia, cognitive issues, mental health
  • Physiological measurements
  • Personal and people development
  • Health, safety and security
  • Safeguarding
  • Infection prevention and control
  • Moving and handling


How will I be assessed?

Your assessor will make appointments for planned observation visits in the workplace. Your workplace will need to provide permission for an independent assessor to visit. You will also need to complete an end point assessment.  This is to test (in a synoptic way), which measures your skills, knowledge and behaviours as set out in the apprenticeship standard. You will need to complete your work using an ePortfolio.

What equipment will I need?

You will need access to a mobile phone, laptop or mobile tablet.

Where will I study?

You will study either in your place or work or at Barnsley College. We usually offer a full a one day per month workshop session with your assessor.

What can I do next?

On successful completion of this apprenticeship you will be a competent and job-ready Healthcare Support Worker.
Progression to Level 3 qualifications related to your job role is an option after a period of working and gaining experience, you may be able to work towards a senior healthcare support worker role.

How much does the course cost?

There is no cost to being an apprentice. All costs associated with your apprenticeship, including the cost of training and your salary, will be paid by your employer.

Financial support

You may be eligible for assistance with expenses such as travel, books, equipment and childcare. For further information please contact the Student Services Team on +44 (0)1226 216 114.

Extra information

Contact the Apprenticeship Team

For further information please contact the team on +44 (0)1226 216 123 or email:



Want to join Barnsley Sports Academy and the Sports Village?

Barnsley College has a range of sports opportunities for all students to take part in, gain professional training and compete nationally and internationally. We also have a state-of-the-art fitness village, Honeywell Sports Village where students can make use of our fitness suite, spinning studio and classes for competitive rates. You don’t have to be studying sport to get involved in the Sports Academy.

Additional Learning Support

Our Additional Learning Support team can provide you with the support you need. Please contact them on +44 (0)1226 216 769.

English and Maths

Having good English and maths qualifications are important for most careers and we want to give you the help you need to succeed.

If you are aged 16 – 19 and don’t already have a grade C/4 or above in GCSE English and maths they will automatically be included in your study programme. If you want to work towards higher grades in English and maths  we can help you do that too.

Need a higher level maths qualification? We offer a Level 3 Mathematical Studies (Core Maths).

This can be added to your study programme

If you need any further information, please contact the Info Team.


Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.

Healthcare Support Worker Level 2 Apprenticeship