There is an examination at the end of this course.
This course will start on Thursday 26 May 2022 - 9.30am to 1.30pm and last for 8 weeks.
There are no formal entry requirements for this course.
Learners must be aged 19+.
Level 1 Award in Customer Service.
This qualification covers the basic elements of how to deliver an excellent customer experience and will equip you with the necessary skills to work and support customer service delivery.
The Level 1 qualification will suit you if you have no previous experience but are looking to develop your skills to work in the customer service industry. At this level you will develop your knowledge and demonstrate your customer service skills.
This course consists of several units:
There is an examination at the end of this course.
You will require a pen and notepad.
Old Mill Lane campus
Church Street
Barnsley
S70 2AX
Following the completion of this course, you can progress onto further study, such as:
The full cost of the course is £300. Funding is available and this course is free for those claiming benefits or on a low income – eligibility criteria apply.