There is an examination at the end of this course.
This course has various start dates and runs for up to six weeks.
There are no formal entry requirements for this course.
You must be aged 19+.
Level 1 Award in Customer Service.
This qualification covers the basic elements of how to deliver an excellent customer experience and will equip you with the necessary skills to work and support customer service delivery.
The Level 1 qualification will suit you if you have no previous experience but are looking to develop your skills to work in the customer service industry. At this level you will develop your knowledge and demonstrate your customer service skills.
This course consists of several units:
There is an examination at the end of this course.
You will require a pen and notepad.
Following the completion of this course, you can progress onto further study, such as:
This course may be FREE to you subject to eligibility criteria. Funding is available for those claiming benefits or on a low wage. (Eligibility criteria applies.) If you are not entitled to any funding the course fee is £150
For further information please contact our friendly Information Team on +44 (0)1226 216 123 or email info@barnsley.ac.uk
Barnsley College has a range of sports opportunities for all students to take part in, gain professional training and compete nationally and internationally. We also have a state-of-the-art fitness village, Honeywell Sports Village where students can make use of our fitness suite, spinning studio and classes for competitive rates. You don’t have to be studying sport to get involved in the Sports Academy.
Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.