Business and Management

Libraries, Archives, Records and Information Services Level 2 Work-based

In Brief

Start Date /

You can start this course at any time during the year. This course will take up to 12 months to complete.

Entry requirements

No formal entry requirements but students must be working in this environment already to be able to provide the evidence required. A job analysis will be carried out with a member of the assessment team before a place on programme is confirmed.

You will achieve

Level 2 Certificate in Libraries, Archives and Information Services

Course overview

If you are methodical, enthusiastic about the value of books and information, and are polite and friendly when dealing with people, this programme could be for you.

Course content

You will produce a portfolio of evidence to demonstrate your competence in working in a library, archives and/or records management role.  The portfolio can be presented as a traditional paper based file or as an electronic file using our e-portfolio.

The course is made up of 8 mandatory units as follows:

  • Creating and maintaining a user focused environment
  • Helping users to obtain access to information and/or material
  • Issuing information and/or material
  • Locating and replacing information and/or material
  • Protecting, securing and copying information and/or material
  • Supporting users to make use of digital resources
  • Understanding a libraries, archives or information service organisation
  • Understanding a libraries, archives and information services environment


The course is assessed through the production of reports with supporting evidence, observation of the student working in the libraries, archives or information services organisation, questioning of the students’ knowledge in this area and testimony from the students’ workplace on their work.

You will be required to provide paper, writing materials, A4 ring binder, dividers and plastic wallets (unless the e-portfolio option is chosen).

There is no college attendance required; support is offered via telephone and email and through 10 on site visits (if appropriate).

On successful completion of the programme you may wish to progress onto the Level 3 Libraries, Archives, Records and Information Management Services course which covers more specialised work for those in a more senior role.

How much does the course cost?

£795 Full fee payable.

19+ Students

Aged 19 or over and thinking about further education?

You may be eligible for free or reduced course fees . Please refer to our page ‘paying for your course.’

Extra information

If the course is listed as full fee payable, you will have to pay for the course.

For further information please contact our friendly Information Team on +44 (0)1226 216 123 or email

Our Additional Learning Support team can provide you with the support you need. Please contact them on +44 (0)1226 216 769.

Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.

Libraries, Archives, Records and Information Services Level 2 Work-based

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