Need help using Zoom?

Back to Virtual Open Event homepage

All our chat sessions tonight use Zoom which allows up to 100 people to take part in a ‘chat room’.

The sessions will be hosted by our academic staff who are there to talk about their department and answer any questions that you have.

The buttons we have added to the page will open up the Zoom website to allow you to join the session at the time stated. If you are asked for a Meeting ID and a password you can find these below the button links on the page.

The password for ALL our chat sessions tonight is: open

When you join a chat session your camera and microphone will be set to OFF. You won’t have to appear on camera at all if you prefer not to. Your questions can be asked using the Chat function in Zoom. Only the tutor will see your question.

If you’ve not used Zoom before here are some handy tips:

Using Zoom on a laptop or computer

If you have used Zoom before then the chances are that you already have the app on your laptop. If this is the case then the chat session should open automatically when you click on the button or link.

Using Zoom for the first time

You can join a meeting on your laptop or computer in two ways; by downloading the app or by using a web browser. If you don’t want to download the app you can open a web browser and go to the Zoom homepage. There is an option there to Join a meeting. You’ll need the Meeting ID and password to enter. These can be found on the department pages for the open event.

You can watch this video to see how you can join a meeting.

The other way of joining is by downloading the app. You will be prompted to do this when you click on the meeting link on the department page. Once the app is installed, open it up and click ‘Join Meeting’. There will be an empty box where you enter the Meeting ID. Underneath this is your name, how you would like it to be displayed when you join. There are also options of connecting to the meeting without connecting to the audio or having your video turned on. You can tick these buttons if you feel more comfortable and then click join. After you’ve clicked join, you will be prompted to enter the meeting password, before bringing you into the meeting waiting room.

If you need help setting up your camera and audio settings you can watch this video of how to do so.

Using Zoom on a mobile device or tablet

If you’re using zoom on a mobile device or a tablet the first thing you will need to do is download the Zoom app. You can do this from the app store of whatever device you have. It is free to download. 

Once you’ve download the app, simply open it up and the first screen you will see is giving you options to ‘Join a Meeting’, ‘Sign Up’ or ‘Sign In’. You do not need to create an account to join our Open Event Zoom sessions.

The next window is the ‘Join a Meeting’ Window. The first box is the Meeting ID that you will need to type in. This information will be in the email you have supplied when you signed up to join a session.

The next box below is the name that will be displayed when you join the meeting. Once the Meeting ID and Screen name have been filled in the grey join button will appear blue and become a clickable link. If you don’t want your camera and audio on when you join the meeting, before you click the join button select the toggle buttons below that say ‘Don’t Connect to Audio’ and ‘Turn off My Video’.

Still having trouble?

If you have any problems accessing the chat room or need further help you can call us during the open event on:

07500 816 058


Last updated: 18th October 2021