Active Response Apprenticeship Progression Stories

Active Response Security Services has recruited eight apprentices to support its business growth since 2010. We’ve asked their latest recruits, Alex and Ellie, to share their experiences as they progress on their apprenticeship journey.

Both work within the Operations team at Active Response Security Services and are studying Business Administration Apprenticeships which they started in July 2018.

L-R: Alex, Level 3 Business Administration Apprentice and Ellie, Level 2 Business Administration Apprentice


What attracted you to apply for this apprenticeship?

Ellie, Level 2 apprentice said: “I hadn’t initially looked at a role in security. I was browsing other Business Administration Apprenticeships when I saw this role advertised online. It seemed really exciting in comparison to other roles that I was looking at, so I decided to apply.”

Alex, Level 3 apprentice said: “This role definitely stood out. I’d never considered security as an industry I wanted to work in before but after I met Michelle, our Managing Director, I felt inspired so I decided to look for a job within the security industry.”


Why did you choose to take the apprenticeship route?

Ellie: “I wanted to be more independent and earn my own money. I learn through practical experience rather than reading books or in a classroom environment, so the apprenticeship suited me perfectly. I feel I’m gaining a lot from someone taking the time to train me in the different areas of my role too.”

Alex: “I was studying A Levels before but I felt an apprenticeship would suit me better as I wanted to gain work experience as well as a qualification. I discussed switching from academic study to an apprenticeship with my parents who supported my decision to change.”


What have you learnt on your apprenticeship so far?

Ellie: “The role is so hands-on. Since I started my apprenticeship I’ve learnt a lot about the officers, rotas and recruitment processes that I feel I have achieved something already. My confidence has grown massively in such a short space of time. When I started working here, I had no confidence and I didn’t want to answer the telephone. Now, with the support of Michelle and everyone else at Active Response Security Services, I’ve improved my communication skills and I’m now answering the phone confidently.”

Alex: “I never realised how involved an apprentice role would be but I’d definitely recommend it to anyone considering applying. I’m surprised how much I’ve learnt about the industry already. My role is so varied that I’m learning lots of other skills too.”


What advice would you offer to anyone thinking about applying for an apprenticeship?

Both: “Go for it! We’re learning so many different skills that will help us to progress to a higher role at Active Response Security Services. It’s such a fantastic company to work for that we want to continue learning as much as possible.”

Michelle Bailey, Managing Director of Active Response Security Services, added: “It’s fantastic to hear these comments from our apprentices. Alex and Ellie have both settled into the company really well and I’m excited to see how their skills develop over the coming months.

“As someone who completed the Youth Training Scheme (YTS), I understand that academic study isn’t always right for everyone and that’s why I’m so keen to recruit, train and invest in apprentices.”


Active Response Security Services is an award winning provider of physical security solutions for a range of industries and the corporate sector. For more information about Active Response Security Services visit


Think an apprenticeship might be for you?

For more information about the range of apprenticeships we have available, visit the Apprenticeships page, email or call 01226 216 123.

To apply for a specific apprenticeship job vacancy, go to our Apprenticeship Vacancies page. This lists all the current apprenticeship vacancies we have and you can apply online for your chosen job. This page is updated on a weekly basis, so remember to keep checking back for any new jobs that might have been posted.

Last updated: 25th April 2019